Return Policy

This policy governs the cancellation, return, and refund process for products and services purchased through our platform, in compliance with Indian laws including the Consumer Protection (E-Commerce) Rules, 2020.

Return Policy:

  • Returns are accepted within 15 days of receipt of the product.

  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

  • Products purchased on sale or clearance may be excluded from returns unless they are defective or damaged.

  • Certain categories such as perishable goods, personalized items, or hygienic products may be exempt from return, as indicated at the time of purchase.

  • In case of receipt of damaged, defective, or wrong items, please report to our customer support within 7 days of delivery for return or replacement. The issue will be verified with the seller/merchant before approving the request.

Customer Support:
For any queries or issues related to cancellations, returns, or refunds, please contact our customer service team at [See the contact details in bellow]. We are committed to resolving your concerns as per applicable Indian consumer protection laws.