Refund and Cancellation Policy
This policy governs the cancellation, return, and refund process for products and services purchased through our platform, in compliance with Indian laws including the Consumer Protection (E-Commerce) Rules, 2020.
Cancellation Policy:
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You may request cancellation of your order within 7 days from the date of placing the order.
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Cancellation requests will not be accepted if the order has already been dispatched or shipped. In such cases, you may reject the delivery at the doorstep.
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Once the order is cancelled before shipment, the refund process will be initiated.
Refund Policy:
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Approved refunds will be processed within 7 working days from the date of approval.
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Refunds will be issued through the same payment method used at the time of purchase.
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Shipping charges are non-refundable except in cases where the product is returned due to seller’s error (damaged or defective products).
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Warranty-covered products should be referred directly to the manufacturer for claims.
Customer Support:
For any queries or issues related to cancellations, returns, or refunds, please contact our customer service team at [See the contact details in bellow]. We are committed to resolving your concerns as per applicable Indian consumer protection laws.